How long will it take to get my order?

We have a UPS shipping time estimate chart on our Help page 
Your order will be processed immediately when it is received. Almost all Holeshot orders ship out the same day they are received.


Is my order subject to sales tax?

Only orders that are shipped to addresses in Ohio are subject to state sales tax.


How much do you charge for shipping and handling?

All our packages are sent via UPS. Shipping charges vary depending on package size and weight. There is a $6 handling fee for all orders.


What payment methods do you accept?

We accept VISA, MasterCard, American Express and  Discover Card. We do not charge your account until we ship your order. Most personal and company checks may be held up to 10 business days for processing.


What is your return policy?

Please visit our Shopping Policies Page.


How do I get my UPS tracking number?

Once your order has been shipped, you will receive an email to the address you have provided us within 24 hours with the tracking information. If you need more information on your order, please call us at 330-253-7455 or contact us by email for assistance.


How do I receive technical support on my purchase?

The fastest way to get Tech support is by email. Go to our Contact Page and fill in all the information.  Your questions will be answered promptly (during business hours 9-6 Monday-Friday, 9-3 Saturday)


Is the online ordering process secure?

YES! Holeshot uses the latest 128-bit encryption technology to protect your personal information. Holeshot does not store any of your information online. We DO NOT CHARGE YOUR ACCOUNT until we have SHIPPED your order!